Network Settings 

The Network Settings feature allows customers to configure network-level settings that apply to all sites and My Connect users.
Under the Network Settings section, the Protocol settings section provides a list of protocols that user can block or allow in their network. In the current implementation, customers can configure protocol-based controls, such as blocking traffic for specific protocols (QUIC protocol).

• Before you begin
• To Configure Protocol Settings
• Results

Before you begin

• The Network Settings can only be accessed from the Customer Dashboard after deployment. Ensure at least one site and/or My Connect license is deployed.
  
• Any changes from this section will impact all Sites and My Connect Users.
  

To Configure Protocol Settings

1. Go to Customer Dashboard → Customer General Information section
2. Click Edit Network Settings.
3. The Network Settings dialogue appears.
4. Under the Protocol Settings section:
   • Toggle on to block a protocol
   • Toggle off to allow a protocol
   • Default settings:
     • New customers: Block (toggle on)
     • Existing customers: Allow (toggle off)
5. Click Update to apply the changes, or Cancel to discard.
6. Indicator: 
   • A blue dot indicator appears when changes are made. 
   • An Update button becomes available when there are pending changes. 
7. Click Update to apply changes to the device.
8. Update Progress Indicator is displayed while changes are being applied.
   
   
   

Results

• When a protocol (for example, QUIC) is blocked, a system-generated outbound firewall policy is automatically added to the Firewall Policy table.
• When the protocol is unblocked, this system-generated policy is removed.
  For detailed scenarios, system and reversal behaviour variations, see Example Use Cases
  
• This policy is:
  • Cannot be deleted or edited. 
  • Appears in: Security → Firewall Policies → Outbound Policies
    
    
• This functionality applies based on the security type:
  •  Web Protect: These system-generated block policies are visible in the firewall policy outbound table.
  •  Basic Security: Users can still block/allow protocols, but the Security page and firewall policy section are not displayed.
• For My Connect License only: Users can block/allow protocols, but changes are not displayed anywhere, including the My Connect Dashboard. 
• After the changes are applied, the network information is displayed in Site Summary, and any updates are reflected accordingly.
  

TERMS OF USE   |   PRIVACY POLICY   |   USER LICENSE AGREEMENT