Adaptiv Cloud Orchestrator v4.6

This page lists all the releases for Adaptiv Cloud Orchestrator v4.6.0.

Release 4.6.2

Release Date: September 25, 2026

This release addresses two critical bug fixes that might impact customers with HA sites.

Addressed Issues

2532, 2534 – When adding or modifying an HA site, the WAN configuration parameters may not be properly populated to the secondary device. If you need to add or make changes to your HA site, we recommend contacting support.

Release 4.6.1

Release Date: September 18, 2026

Features and Enhancements

Performance and security updates – Various performance enhancements and security updates to optimize the user experience.

Addressed Issues

2022 – In service orders, editing a site to change the device type results in the Traffic Steering template drop-down on the Technical Configuration page being blank. A browser refresh will load the template in the drop-down.
2295 – In My Connect bulk user import, sometimes, the cancel import operation might appear to fail because the bulk import operation is completed before the cancel request is processed.
2507 – When configuring Port Access Management rules for sites with IP at LAN, entering a description longer than 128 characters causes rule creation to fail. Ensure the description is 128 characters or less.
2418 – In Service Orders, occasionally, when an HA site is removed from purchase and the LAN Configuration form is edited, the Primary and Secondary Reserved IP Address field values are not displayed in the form. Closing the form and reopening it in edit mode displays the values.
2513 – In Service Orders, for a site where the DHCP Server option was initially left unselected, reopening the LAN configuration form and enabling the DHCP Server option causes the start IP and end IP fields to display incorrect values. This triggers validation errors when attempting to save the form. As a result, users must manually enter the correct IP values before the form can be saved successfully.

Release 4.6.0

Release Date: August 28, 2026

Features and Enhancements

Enhancements to manage IP configuration at site – This release introduces an efficient way to transition between private and public IP configurations at a site. With the new workflow, the orchestrator blocks invalid transitions, validates configuration dependencies for each IP configuration type prior to transition, and provides clear feedback for the reservation and release of IPs. This enhancement ensures that transitions between IP configurations are carried out without conflicts, misconfigurations, or unexpected downtime. See Site Information and Configuration.
Security updates – Continued rollout of security fixes to make the application more secure.

Caveats

It is recommended that My Connect licenses be created and deployed using a single service order.
To apply changes to My Connect users, resources, or private subnet configuration, the Update button from the My Connect dashboard must be clicked every time.
Changing the device type for a site with traffic steering, a custom site configuration may result in the custom site configuration not being correctly applied to the site. If a device change is necessary, we advise deleting the current site and creating a new one with a new custom configuration.
The network quality steering feature listed under device configuration in service orders cannot be implemented on the customer sites and is available for demo purposes (demo sites) only.

Addressed Issues

1462 – The Data Center value for the static IP block cannot be modified for service orders with static IP at the LAN. To change the Data Center value, remove the site from the queue, and edit it to set the static IP configuration to none. Save the site and edit again to choose the static IP at LAN configuration with the required data center.
2415 – Modifying a static public IP reservation fails for sites with a 110 or more character name.
2419 – In Service Orders, when configuring a site with a Static Public IP at LAN, changing the subnet from /29 to /30 results in the site being incorrectly deployed with a private IP configuration. To deploy the site with correct IP configuration, edit the site to set the static public IP to None and save, then re-edit the site, select static IP at LAN with the correct subnet, and save again to ensure the LAN Configuration displays the public IPs.
2420 – In Service Orders, when a user changes the IP configuration from Static Public IP at LAN to Private IP, the system (orchestrator) allows the user to add the site to the purchase without requiring the necessary private IP details to be configured. As a result, the site is provisioned with an invalid IP address (0.0.0.0). It is, therefore, advised to add the IP details prior to adding the site to purchase.
2466 – Deleting a site may cause its routable subnets to remain cached on the front end, resulting in an incorrect subnet overlap error when creating a new site. Refreshing the browser clears the cached data and resolves the error.

Open Issues

1556 – If a user did not receive a recovery code during the multifactor authentication (MFA) setup process, multifactor login will not display the recovery code when they choose to "try another method" when they log in with MFA the next time. In this case, please contact Adaptiv Networks to reset the MFA account for the user. Examples of not receiving the recovery code include the browser being killed during the setup process or the user not selecting the "I have safely recorded this code" checkbox.
1561 – The "Forgot Password" login screen allows you to enter an email address other than your own. Adaptiv Networks recommends not editing the email address when trying to reset the password.
1633 – A WAN port that has been configured through device management but has not yet been deployed is displayed as High rather than Not in Use. In order to see the port's correct status, the configuration needs to be deployed.
1676 – A user is prompted to enter the verification code rather than their login credentials after being logged out of the orchestrator and My Connect client due to inactivity.
1744 – An orchestrator user is prompted to reset their password to access the My Connect client after being invited to join Adaptiv My Connect. They can, however, continue to log in to the My Connect client using the same orchestrator password.
1748 – When a user is forced to reset their password for the My Connect client or Adaptiv Cloud Orchestrator, the user is not logged out of the application. However, the user is required to change their password before logging back to the My Connect client or the Adaptiv Cloud Orchestrator.
1773 – Sometimes the customer pin on the map in the partner dashboard is misplaced after changing the customer address.
1775 – On My Connect dashboard, when there is an orchestrator user with My Connect access, the orchestrator is greyed out in the list of resources in the Manage Resources form. To enable the orchestrator resource for the other users, either remove the ACO user with AMC access from the list or enable it for each individual user.
1820 – When using the mobile phone view in the Safari browser, the user profile view does not function as expected.
1837 – Customers who have multiple service orders may occasionally still see a pin on the partner dashboard's map even if they do not have any sites or My Connect licenses deployed.
1890 – In a service order containing only deployed My Connect licenses, if the licenses are removed and a site is added, the service order remains in In Progress status rather than going for completion.
1984 – When the customer address is updated in an existing service order, and a site from that order is added to the deployment queue, the site summary does not reflect the updated address.
2006 – The dashboard maps may occasionally show regions with a note saying "sorry, we have no image here." Refreshing the browser will display the map with all regions.
2050 – In certain failure scenarios within an HA deployment, the site dashboard may inaccurately display the Active/Inactive status of the primary and secondary devices. While the traffic continues to flow correctly, the status of the device might be incorrect. In such cases, you can use Remote Access to connect to the device’s GUI and verify its HA status.
2267 – The service order table does not update the status of the order from "Complete" to "In Progress" after all the sites from that order are deleted, and the "Delete" button in the service order table remains disabled as well. A browser refresh is required to reflect the updated status.
2331 – For customers with a large number of deployed sites, reducing the map size on the customer dashboard may cause the map to display fewer site pins than the actual number of deployed sites.
2427 – In Service Orders, if a user verifies multiple sites that have the same serial number before clicking Save, the system allows the configuration to be saved without validation errors. This results in duplicate serial numbers being assigned across sites.
2428 – In Service Orders > Links Configuration table, clicking Save for a single row silently resets and clears all other modified, unsaved rows across the table. Users are advised to edit and save the configurations one row at a time to prevent loss of progress.
2480 – On the customer dashboard, sorting the sites table by certain parameters causes the map view to display fewer site pins than the total number of sites listed in the table. The map fails to render the full set of pins until default sorting is restored.
2493 – Regardless of the language selected in ACO (French or Spanish), search results are returned only when English words are provided as input.
2497 – When configuring a new site for High Availability, after changing the default LAN Router IP and saving, the Primary and Secondary Reserved IP fields appear empty the first time the "Edit LAN Configuration" dialog is reopened. Closing and reopening the dialog a second time correctly displays the populated values.
2531 – In the Add/Edit Site form, if the Notes field contains text spread across multiple lines, the Site Summary may not display the full text. To view the complete text, download the Site Summary.