Running and scheduling application reports

Many SC//AcuVigil™ applications provide reports that summarize the application's data across all of your sites. You can view a report in the dashboard, download it as a CSV file, or have it emailed on a schedule. Each application's page lists the reports it provides.

Types of reports

Most applications provide at least these two reports:

Report What it shows
Application name App Status Report The application's current status and data for every site where it's installed.
Application name App Exception Report Only the sites where the application's status isn't OK. Use it to find sites that need attention.

Some applications provide other reports. For example, Device Manager provides reports of registered, unregistered, unrestricted, and non-responding devices. For details, see Device Manager reports.

Open an application's reports

  1. Sign in to the SC//AcuVigil dashboard.

  2. From the Apps menu, select the application.

    The application's reports are listed under Reports, each with the tools you can use.

    The Reports list for Device Manager, with View, Download CSV, Export Data, and Customize links under each report

Report tools

Tool What it does
View Shows the report in your browser, with the most current data for each site, ordered by site name.
Download CSV Downloads the same data to your computer as a CSV file.
Export Data Emails the report to SC//AcuVigil dashboard users or other email addresses on a schedule.
Customize Creates a customized version of the report that includes only the sites and data fields you choose.

Create a customized version of a report

  1. Next to the report, select Customize.

    The Add Customized Version panel opens.

    The Add Customized Version panel and the Export Data panel for a report

  2. In Version Name, enter a name for the version.

  3. To include sites from your subsidiary companies, select Include Subsidiary Companies. Reports don't include partner sites. See Company structure and site access.
  4. From Sites, select All Sites or a site group. Users with the Admin role can create or change site groups with Edit groups....
  5. Under Fields, clear the fields you don't need. Location Name is always included.
  6. Select Add Custom Report.

The new version is then available in the Version list when you schedule the report.

Schedule a report

Scheduling a report for other users or for email addresses outside SC//AcuVigil requires the Admin role (the Manage application reports permission).

  1. Next to the report, select Export Data.
  2. From Version, select Standard or one of your customized versions.
  3. From Send To, select one of these:
    • User: select an SC//AcuVigil dashboard user.
    • Email address(es): enter one or more email addresses.

  4. From Frequency, select how often to send the report, and then set the delivery time if asked.

    Frequency Delivery
    Every 15 mins Every 15 minutes, every day.
    Every 30 mins Every 30 minutes, every day.
    Every Hour Every hour, every day.
    Daily Every day, at each hour you select.
    Weekdays Monday to Friday, at each hour you select.
    Weekends Saturday and Sunday, at each hour you select.
    Weekly Once a week, on the day and at the hour you select.
    Monthly Once a month, on the day of the month and at the hour you select.

  5. Select Add to Schedule.

Tip: For a daily check, schedule the application's exception report. It lists only the sites that need attention.