The POS Services tab displays the status of the POS Services application running on the SC//AcuVigil™ edge security device (ESD). POS Services monitors and manages supported POS systems, including the Verifone Commander and the Gilbarco Passport. Use this tab to review POS status and configure the service settings.
The tab shows the status of the POS systems the application manages, and the settings for this site. For an overview of the application, see POS Services.
Application description: Monitors and manages supported POS systems.
Supported ESD models: MG3, SG1v1, SG2v1
Layout
The POS Services tab has a standard app header and two sub-views: Status and Settings. The default sub-view is Status.
Header
| Element | Description |
|---|---|
| App icon | POS Services app icon. Decorative. |
| POS Services | App name / block title. |
| Subtitle | "Monitors and manages supported POS systems." Static descriptor. |
| Version | Package version string (for example, Ver.M5D000). |
| Status | Link. Switches to the Status sub-view. |
| Settings | Link. Switches to the Settings sub-view. |
Status sub-view
The default sub-view. Shows a Verifone Commander table with one row for each Commander POS the application manages.
| Column | Description |
|---|---|
| IP Address | The IP address of the Commander POS (for example, 192.0.2.20). |
| Login Successful | Whether the application's last sign-in to the Commander succeeded. |
| Device Name | The device name of the Commander POS. |
| Reachable | Whether the ESD can reach the Commander on the network. |
| Base Version | The software base version running on the Commander. |
| Last Login | When the application last logged in to the Commander. |
| Password Expires (Days) | The number of days until the Commander account password expires. |
| Username | The account the application uses to log in to the Commander. |
Settings sub-view
Note: Scale Computing manages these settings as part of the managed service. You can view them here. To request a change, contact Scale Computing Support: open a ticket in the SC//AcuVigil dashboard, email team@scalecomputing.com, or call (512) 687-7401. |
An info banner at the top shows which configuration the site uses. For example:
Using company default configuration.
This means the site inherits its POS Services configuration from the company account rather than using site-specific settings.
Important: The Settings sub-view shows the POS account credentials. Treat these values as sensitive: don't share them, and don't take screenshots of this view unless the credentials are hidden. |
Commander settings
| Field | Type | Description |
|---|---|---|
| HTTP Username | Text box | Username for connecting to the Commander POS HTTP interface. |
| HTTP Password | Text box | Password for the Commander POS HTTP interface. |
| Event Listener: Port | Text box | The TCP port for the Commander POS event listener. |
| Event Listener: Enabled | Checkbox | Whether the event listener is enabled. |
| Event Listener: Segment | Dropdown | The network segment for the event listener. The list shows the site's segments, for example ATG, ATM, BackOffice, CDE1, and PaymentZone. |
| Password Rotation: Enabled | Checkbox | Whether automatic password rotation is enabled for the Commander POS account. |
Passport settings
| Field | Type | Description |
|---|---|---|
| FTP Username | Text box | Username for connecting to the Passport POS FTP interface. |
| FTP Password | Text box | Password for the Passport POS FTP interface. |
Saving the settings
When Scale Computing saves a change with Update Settings, it's applied to the ESD.
Note: A settings change applies to the live site right away. |
What to look for
- "Using company default configuration" — normal for most sites. Site-specific overrides appear when a site has been customized.
- Reachable and Login Successful — if either shows a failure for a Commander, check the Commander's network connection and the HTTP Username and HTTP Password settings.
- Password Expires (Days) — a low value means the Commander account password expires soon. If Password Rotation isn't enabled, plan to update the password.