The POS Services application monitors and manages supported POS systems. Other POS applications can integrate with it and appear on the POS Services tab.
Where to find it
To see this application's reports and company-wide settings for all your sites, select POS Services from the Apps menu. The page is titled POS Services.
Company-wide settings
The POS Services company page has Reports and Settings. Settings has Commander Settings (HTTP username and password, the event listener port and segment, and password rotation) and Passport Settings (FTP username and password).
Scale Computing manages these company-wide settings as part of the managed service. To request a change, contact Scale Computing Support.
Features
- Provides supporting infrastructure for:
- Verifone Commander POS Backup Service
- Verifone Commander POS Event Service
- PCI-compliant password rotation for Commander
Installation
Scale Computing installs and configures this application for you as part of the managed service. The steps below show what happens at the site.
- Scale Computing installs the application at the site.
- Configure the initial credentials if applicable.
Getting the application
Scale Computing installs POS Services on your sites as part of the managed service. To change its settings, contact Scale Computing Support. To add it to a site, open a ticket in the SC//AcuVigil dashboard, email team@scalecomputing.com, or call (512) 687-7401.
System requirements
-
Scale Computing ESD: MG3, SG1v1, or SG2v1
-
Verifone Commander, Gilbarco Passport, or NCR Radiant Point of Sale system
Available reports
| Report | Description |
|---|---|
| POS Services App Status Report | A report of POSServices app status |
| POS Services App Exception Report | A report of all sites with a non-OK POSServices app status |
| POS Services POS Status Report | A report of POS device status |
| POS Services POS Exception Report | A report of all POS devices with a non-OK status |