The Paytronix tab displays the status of the Paytronix Loyalty application running on the SC//AcuVigil™ edge security device (ESD). The Paytronix Loyalty app connects IP-based POS systems to the Paytronix Loyalty gateway to transmit and approve loyalty transactions. Use this tab to monitor transaction activity.
The tab shows the application's hourly transaction activity for this site. For an overview of the application, see Paytronix.
Application description: The Paytronix Loyalty app securely and reliably connects IP-based POS systems to the Paytronix Loyalty gateway to transmit and approve loyalty transactions.
Supported ESD models: MG3, SG1v1, SG2v1, XG1v1, VG
Layout
The Paytronix tab has a standard app header and a single view: Connections. Unlike other app tabs, Paytronix has no sub-navigation links in the header, such as Error Log or Settings. The Connections view is always displayed.
Header
| Element | Description |
|---|---|
| App icon | Paytronix brand icon. Decorative. |
| Paytronix Loyalty | App name / block title. |
| Subtitle | "The Paytronix Loyalty app runs on Acumera's Merchant Gateway..." Static descriptor. |
| Version | Package version string (for example, Ver.Q99000). |
Connections view
Shows hourly transaction relay activity to the Paytronix Loyalty gateway.
Summary line
N transactions in the last 24 hours
Activity by hour table
Hourly breakdown of transaction counts, newest-first, going back approximately 24 hours.
| Column | Description |
|---|---|
| Date | Date in MM/DD/YY format. |
| Hour | Hour of the day in 12-hour format. |
| Transactions To Paytronix | Count of loyalty transactions relayed to Paytronix during that hour. |
Service enabled timestamp
At the bottom of the Connections view:
Paytronix Loyalty Connection Service enabled <time> on <date>
Indicates when the Paytronix Loyalty TLS relay session was last established. This is the equivalent of the "TLS Relay started" line shown on other payment app tabs.
What to look for
- Transactions count > 0 — confirms loyalty transactions are being relayed.
- Service enabled timestamp — a very recent timestamp indicates the relay restarted. Normal after a reboot.
- Configuration changes or errors — because the Paytronix tab has no error log or settings view, contact Scale Computing Support to change the configuration or investigate errors. Open a ticket in the SC//AcuVigil dashboard, email team@scalecomputing.com, or call (512) 687-7401.