The Location Info page summarizes a site's record: its address and contact, key dates, the edge security device (ESD) assigned to it and the applications installed on it, and the site's network details. Use it to check that a site's details are correct, find who to contact, or see when the site was created and activated.
To open it, select Info in the site menu at the top of any page for that site.
Site record
The site record appears at the top left. It shows:
- The company name and the site name.
- The site's address.
- Any site flags, for example LAB SITE or UNMONITORED.
- The site's phone number and the Contact person.
- Date Created and Created By: when the site record was created, and by whom.
- Date Last Updated and Last Updated By: the most recent change to the site record, and who made it.
- Date First Activated and Activated By: when the site's ESD was first activated, and by whom.
Site actions
Below the site record, two links provide site management actions. They're available only to Scale Computing staff:
| Link | Description |
|---|---|
| Edit Site | Opens the site record edit form, where you can change the site's name, address, contact, and other details. |
| Move Site | Opens the site move form, where you can move the site to a different company account. |
Note: Scale Computing manages site records as part of the managed service. To change a site's details, move a site to a different company account, or deactivate a site, contact Scale Computing Support. For more information, see Managing user permissions. |
Map
A map of the site's address, with a pin at the site's location.
Weather
Current conditions and a 7-day forecast for the site's city: the current temperature (°F), today's high and low, wind, humidity, and the daily high and low for the next seven days. The data comes from the US Weather Service.
Parent company
The name of the parent company the site's company belongs to, shown as a link. For how parent companies, child companies, and partner sites work, see Company structure and site access.
Edge security device
This section shows the ESD assigned to the site. Its title includes the device type in parentheses, for example Edge Security Device (SG). For Scale Computing staff, a Deactivate Site link appears in the section header.
| Field | Description |
|---|---|
| Serial Number | The ESD's serial number, shown as a link. |
| Status | The ESD's activation status (for example, Active). |
| Version | The hardware version of the ESD (for example, 1). |
| Toolchain | The software build families installed on the ESD, in brackets (for example, [santaka,tomato]). |
| Date Activated | When the ESD was activated (format: YYYY-MM-DD HH:MM:SS). |
Installed apps
Below the device fields, Installed Apps lists the applications installed on the ESD, each with its icon, name, and installed version (for example, PA4000). Scale Computing installs, updates, and removes applications; to request a change, contact Scale Computing Support.
Icons next to an app tell you more about it:
| Icon | Meaning |
|---|---|
| Blue check mark (right) | The installed version is current. |
| Red exclamation mark (right), with Newer version available. | A newer version of the app has been released. |
| Green plug (left) | This app is a plugin. |
| Red power symbol (next to the app icon) | This app requires reboots. |
Network info
The Network Info section is divided into three columns: site-level fields on the left, and Primary Net and Secondary Net in the center and right.
Site-level fields
| Field | Description |
|---|---|
| Site ID | The site's numeric identifier in SC//AcuVigil. |
| Custom ID | An optional custom identifier for the site. May be blank. |
| Timezone | The timezone configured for this site (for example, Central (CST)). |
| Default IP Numbering | The default LAN subnet assigned to this site, in CIDR notation. May be blank. |
Primary net and secondary net
Both columns have the same fields. Primary Net covers the main internet connection, and Secondary Net covers the backup connection. Fields that aren't filled in are blank, and some show Not Specified or Unknown/3rd Party/See Notes.
| Field | Description |
|---|---|
| Network Type | The connection technology (for example, Cable, Fiber, Cellular, or Not Specified). |
| Carrier | The internet service provider. |
| Provisioning Status | The current provisioning state of the connection (for example, Installed). |
| Primary Carrier Account ID / Secondary Carrier Account ID | The account identifier assigned by the carrier. |
| Parent Account Number | The parent account number for this carrier relationship, if applicable. |
| Child Account Number | The child account number, if the carrier uses a parent and child account hierarchy. |
| Download Speed | Provisioned download speed. |
| Upload Speed | Provisioned upload speed. |
| Managed By | Who manages this connection. |
| Carrier Billed To | Who the carrier invoices for this connection. |
| Primary Modem IMEI / Secondary Modem IMEI | The modem's IMEI, for cellular connections. |
| ICCID | The SIM card identifier, for cellular connections. |
| Modem MAC Address | The modem's MAC address, if applicable. |
| Account Notes | Free-text notes about the carrier account. |
| Account Passcode | The carrier account passcode. |