InComm CS

The InComm Connection Service application enables secure loyalty transactions between your InComm-approved POS and the InComm authorization server. You can see recent transaction history on the application's InComm Connection Service tab in the SC//AcuVigil™ dashboard. Because the application connects through SC//AcuVigil, you don't need to set up an additional VPN, which shortens deployment time. In the App Catalog, this application is listed as InComm.

Where to find it

To see this application's reports and company-wide settings for all your sites, select InComm from the Apps menu. The page is titled InComm Connection Service.

Features

  • Removes the need for additional, time-consuming VPN setup.
  • Lets you monitor your InComm connection and transactions in the SC//AcuVigil dashboard.
  • Adds security for InComm transactions and meets PCI DSS requirements for transmitting payment data.

Installation

You need an InComm-issued Merchant ID to activate the application.

  1. Order your services through InComm, and specify the Scale Computing InComm Connection Service as your transport.
  2. Get your Merchant ID from InComm.
  3. Contact Scale Computing Support to order, test, and deploy the InComm Connection Service. Scale Computing Support works with you and InComm to complete the deployment.
  4. Set up and test your price book with InComm.
  5. Run a test transaction through the InComm test system, using a payment card that InComm provides. InComm requires this test before production deployment.

Note: Price book setup and testing with InComm typically takes 2 to 4 weeks.

If you need help, open a ticket in the SC//AcuVigil dashboard, email team@scalecomputing.com, or call (512) 687-7401.

Getting the application

Scale Computing installs InComm CS on your sites as part of the managed service. To change its settings, contact Scale Computing Support. To add it to a site, open a ticket in the SC//AcuVigil dashboard, email team@scalecomputing.com, or call (512) 687-7401.

System requirements

  • Scale Computing ESD: MG3, SG1v1, or SG2v1

  • A POS that supports InComm loyalty configuration

  • Scale Computing Managed Firewall Service Bundle or greater

Available reports

Report Description
InComm App Status Report A report of Incomm app status
InComm App Exception Report A report of all sites with a non-OK Incomm app status